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Terms and Conditions

Our Booking Terms :Book your Journey with Peace of Mind!

Book Your Dream Tour with Ease

Hello there! We’re glad to help you book your dream tour with us. Just let us know what you’re looking for, and we’ll take it from there.

Customised Itinerary for You

Once we receive your request, our representative will contact with you. We’ll discuss all the details and create a customized itinerary just for you. Once you agree about it , it’s a go!

Booking Policy

Start your dream tour by paying as low as 30% of the total cost. During festive periods like ,New Year, Christmas and Easter, we require a 50% down payment. Feel free to pay the rest two days before your arrival or in cash when you arrive – we’ve got you covered!

Credit Card Payments

If you’re paying by credit card, we need a signed letter from you. This letter gives us permission to charge your card. Make sure the signature matches the one on your card and passport.

Fair Cancellation Fees (Excluding Peak Periods)

In case you cancel your trip, the following charges will be applied:

– From the date of booking until 61 days before your arrival date, 15% of the entire tour price will be charged.

– 35% of the tour price if you cancel 60-31 days before arrival.

– 50% of the tour price if you cancel 30-15 days before arrival.

– 100% of the tour price if you cancel 14-1 days before arrival.

Additionally, airlines charge their fees which are subject to the airlines’ terms and conditions, and there’s also a 5% bank fee on refunds.

Fair Cancellation Fees for Christmas, New Year, and Easter Vacation

In case you cancel your trip, the following charges will be applied:

– From the date of booking until 61 days before your arrival date, 30% of the entire tour price will be charged.

– 50% of the tour price if you cancel 60-31 days before arrival.

– 75% of the tour price if you cancel 30-15 days before arrival.

– 100% of the tour price if you cancel 14-1 days before arrival.

Additionally, airlines charge their fees which are subject to the airlines’ terms and conditions, and there’s also a 5% bank fee on refunds.

Refunds

If you need a refund, we’ll send it back using the same method which was used for the original payment. If you don’t show up for your reservation, we won’t be able to give you a refund. We also deduct a 5% bank fee from all refunds.

Force Majeure

Here at Egyvacations, we prioritize your well-being and safety above all else and for that reason, we have adapted our cancellation policy to reflect our values. We offer a very flexible cancellation policy in case the government or the airline issues a NOT TO TRAVEL warning to the designated destination. In the event of this happening, we will refund you the amount paid for the tour package, or in some cases, your payment will be available as future travel credit and travel voucher that can be used towards any of the destinations we operate tours in. You have the flexibility to apply this amount towards new travel services booked. Reservations will be adjusted to reflect these travel credits automatically. Only flight cancellation/changing fees are charged, according to the airline’s terms and conditions, and bank surcharges fees are applied to the deposit amount paid.

Accommodation

Prices are for two people sharing a room. Single rooms are available for an extra cost. We choose hotels based on their quality. Prices are subject to change without notice.

Flights

1. Domestic Flights: The price we quote is an average and the timing is approximate. Changes to your flight may result in changes to the price.

2. International Flights: We offer good rates from your home country to your desired destination.

Responsibility

We’re not responsible for any problems caused by things outside our control, like weather, wars, or changes made by hotels or airlines. We don’t cover any extra costs because of these issues.

Special Requests Policy

At Egyvacations, we want to make your experience special and unique. If you have any special requests, please let us know when you make your booking. We’ll do our best to frufill them, but we can’t guarantee that all requests can be fulfilled, including pre-bookable seats.

While we will make every effort to note and pass on your special requests to our suppliers, it’s important to understand that these requests are not guaranteed to be fulfilled. We won’t be able to specifically notify you if a request cannot be met.

Please remember that our standard services and facilities are not conditional on any special requests. We’re here to provide you with a great experience, and we’ll always go the extra mile to make it memorable for you.

Children Policy (A Child Share Parents’ Room)

* Policy 1: for packages, Nile cruises, and hotels

Under 2 years old: free of charge

Under 6 years old: 30% of the total tour cost of an adult individual

Under 12 years old: 50% of the total tour cost of an adult individual

All children 12 or older are considered adults.

If your tour package includes flights, an extra supplement for your child may apply. That policy is valid for a maximum of one child sharing parents’ room.

* Policy 2: for sightseeing tours & shore excursions

Under 6 years old: free of charge

Under 12 years old: 50% of the total tour cost of an adult individual

All children 12 or older are considered adults.

If your sightseeing tours include domestic flights or ferry boats, an extra supplement for your child may apply.

Terms of Photos’ Use

To inspire others with your experiences, we will use your visuals to potentially feature them on our website and social media accounts in the future. Thank you for being part of our travel community.

Tipping

Tipping is customary for expressing one’s satisfaction with good services rendered to him/her by staff on duty with him/her. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.

Complaints

If you have any complaints while you are on tour, please notify us immediately because most problems can be solved quickly. If you feel that your problem persists, call the Customer Care Manager while you are still on your tour; after you return home, if you are still not satisfied with the service you received you must write to the Customer Care Management.

General Terms of Use

A. Minors under the age of 18 shall be prohibited from registering as a user of this website and are not allowed to transact or use the website.

B. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.

C. The cardholder must retain a copy of transaction records and Merchant policies and rules.

D. We accept payments online using Visa and MasterCard credit/debit card in AED, USD, EUR, and GBP.

E. We will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

F. Multiple transactions/bookings may result in multiple postings to the cardholder’s monthly statement.

Acceptance of the Agreement

The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by the

Why book with us

Licensed, local, andone WhatsApp away.

We are not a marketplace reselling someone else's tours. The consultant who plans your itinerary is the same person who answers when you message from Luxor at midnight.

Licensed tour operator

Registered with the Egyptian Ministry of Tourism, licence no. 1995 — a number you can check before you pay anyone anything.

Our own guides

Licensed Egyptologists lead every excursion, named in your confirmation, working for us rather than for a subcontractor.

Private by default

No group fillers and no shopping stops. Your party, your pace, and a day that can be rewritten the night before.

One itemised price

Entrance fees, transfers, taxes and internal flights sit inside the quote. Nothing is added at the temple gate.

Nothing to pay to enquire

A full day-by-day itinerary costs you nothing, and a 30% deposit is the first money that changes hands.

24/7 while you travel

One number, answered in Egypt, for the whole trip — not a call centre in another time zone.

Real travellers

5.0 on TripAdvisor,4.9 on Google.

Every quote is a real one, posted under the traveller's own name.

Ruth B Solo traveller · posted on TripAdvisor

What a great team!

They helped me plan my day and arranged for an Egyptologist and driver to take me to all these places.

Lethabo Nelwamondo Couple · posted on Google

Had a great time

Thanks to well organised sightseeing and tour guide Ahmed who was professional and pleasant.

iwanna v Couple · posted on TripAdvisor

It was the best choice ever

We trusted EgyVacations for our trip to Egypt… They made our trip anxiety free, they solve every problem from our arrival to the airport till our departure.

How to book

Four steps, andno online checkout anywhere.

You talk to a travel consultant, they build your trip, and you only confirm when the itinerary is right.

  1. Tell us your dates

    Your travel month, group size and what you'd like to see. Two minutes on the form, or a message on WhatsApp.

  2. Get an itinerary and quote

    A consultant writes your day-by-day plan with hotels, guides and transfers, priced in your currency. Free, and yours to keep.

  3. Confirm when it's right

    Adjust it as many times as you like. Nothing is booked and nothing is charged until you say the itinerary is right.

  4. Travel with support

    You're met at the airport, and your consultant stays reachable 24/7 for the whole trip — the same person, not a call centre.

Ready when you are — the first step takes two minutes.

Plan your trip
Good to know

Travel tips from the peoplewho run the trips.

Pick a question on the left. We answer it the way we would answer it on the phone — with the numbers, and with what we would actually do.

Travellers inside one of Egypt’s ancient temples

When to go

The comfortable half of the year runs October to April: 20–28 °C in Luxor and Aswan, which is what open-deck sailing and three hours inside a temple actually require.

Daytime20–28 °C
CrowdsPeak Nov–Feb
PricesHighest Dec–Jan
  • March and April keep the weather and lose the crowds — the best value window.
  • June to August is much cheaper, but afternoons pass 42 °C and excursions run at dawn.
  • Christmas and New Year need a 50% deposit, because the cruisers ask us for one too.

Our tip

Book three to four months out for November to February. For a dahabiya, make it four — they carry twelve people and the good cabins go first.

Before you ask

The questionswe get every day.

No. A consultant writes you a day-by-day plan with hotels, guides, transfers and a full price, and you can change it as many times as you like. A 30% deposit is the first money that changes hands, and only once you say the itinerary is right.

Yes. The tourist corridor — Cairo, Luxor, Aswan and the Nile — receives millions of international visitors a year and is managed by a dedicated tourist police force. The areas named in travel advisories, such as North Sinai, are nowhere near any itinerary we operate.

Private by default — your party, your guide, your vehicle, your pace. We run small group departures too, capped at twelve, and they are labelled as such on the tour. There are no shopping stops on either.

Entrance fees, transfers, guides, taxes and internal flights sit inside the number we send you. What sits outside it is named in writing: international flights, your visa, tips, and anything you order yourself. Nothing is added at the temple gate.

30% confirms the booking — 50% over Christmas, New Year and Easter. The balance is due two days before arrival, or in cash when you land. Bank transfer, a secure card link, PayPal and cash on arrival are all accepted.

Every one of them. Add a day in Alexandria, swap a museum for a felucca, start on a Thursday, stretch it to the Red Sea — the itineraries here are starting points, and the person who writes yours also briefs the guide who runs it.

Under-twos travel free, under-sixes pay 30% and under-twelves 50% of the adult tour cost when sharing the parents' room. Because the tour is private, a day can be shortened or a rest morning added without asking anyone else.

Charges run from 15% at 61 days or more down to 100% inside 14 days, with higher bands over Christmas, New Year and Easter. If a government or airline issues a do-not-travel warning we refund the tour or hold it as a credit. The full table is on the terms page.

Still not answered? Ask a consultant on WhatsApp See all general travel FAQs